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Knowledge Base

10 Answers

updated 2021/09/19 12:00

Learn all about our knowledge base features, from getting started to creating your knowledge base. This category contains all the how-to articles and steps that will efficiently guide you through the knowledge base product journey.

LATEST ANSWERS

Emma Gellis

Content Creator

How to setup Notify for your Knowledge Base How to edit the Knowledge base SEO settings How to add Social media links in the Knowledge base How to add your Company logo in the Knowledge base

Diya Sarkar

Customer Success Team

How to edit the Knowledge base Open Graph settings How to enable Google Analytics tracking for the Knowledge base How to add Navigation links in the Knowledge base How to change the header color in the Knowledge base page

Jack Willis

Content Creator

How to edit your Knowledge base Headline Getting started with Knowledge base features

General

8 Answers

updated 2021/10/01 19:02

Find answers about primary and core functionalities of all the Answerly products as a whole.

LATEST ANSWERS

Emma Gellis

Content Creator

How to Reset your password How to invite a Collaborator Are answerly products Privacy/GDPR Safe

Diya Sarkar

Customer Success Team

How to change your Password What is Migration help What is Priority support

Jack Willis

Content Creator

What are Seats

Fatos Bediu

CEO, answerly.io

How to add a custom domain

Packages

3 Answers

updated 2021/10/01 20:10

Learn about Answerly pricing.

LATEST ANSWERS

Diya Sarkar

Customer Success Team

What is the difference between the Free and Starter plans?

Emma Gellis

Content Creator

What is the difference between the Starter and Pro plans?

Jack Willis

Content Creator

Is there a Free plan?

FAQ

8 Answers

updated 2021/10/01 19:01

Find the answers to the most asked questions about Answerly in general and all the product features.

LATEST ANSWERS

Diya Sarkar

Customer Success Team

How can I cancel my subscription?Is a Credit card required?

Emma Gellis

Content Creator

Which payment methods are accepted?Where can I see my billing details?How many Categories can I create?

Jack Willis

Content Creator

How to remove the Answerly branding?How many Answers can I create?What is the price?

Helpdesk Widget

8 Answers

updated 2021/09/27 18:47

Answers to get started and learn about the Helpdesk widget. From widget setup, to adding new components such as answers, categories and messaging.

LATEST ANSWERS

Jack Willis

Content Creator

Getting started with Notify for Helpdesk widget How to change the Helpdesk widget Theme color

Diya Sarkar

Customer Success Team

Getting started with Contact page How to add single answers to the Helpdesk widget Getting started with Helpdesk widget components How to add your Company logo in the Helpdesk widget

Emma Gellis

Content Creator

How to show only the Contact page in the Helpdesk widget Getting started with Helpdesk

Answer editor

11 Answers

updated 2021/09/22 15:40

Learn about the Answerly answer writing editor. Create answers with dynamic content by adding visuals and making it easy for your customers read through and understand the steps they need to complete with your product.

LATEST ANSWERS

Emma Gellis

Content Creator

How to display the Latest category answers How to change the category Theme color How to add YouTube videos How to add Images to an answer

Jack Willis

Content Creator

How to create a Category How to edit answer Open Graph settings How to Delete a category How to Delete an answer Get started with Answers

Diya Sarkar

Customer Success Team

How to add Code blocks How to edit answer SEO settings

Search Widget

8 Answers

updated 2021/09/23 19:22

Find answers about the setup, implementation, customization, and everything else you need to know to get started with the powerful Answerly Search widget.

LATEST ANSWERS

Jack Willis

Content Creator

How to install the Answerly Search widget How to change the theme color of the Search widget How to change the Search widget shadow styles Getting started with the Search widget

Emma Gellis

Content Creator

Getting started with Actions How to change the Search icon

Diya Sarkar

Customer Success Team

How to change the Search widget placeholder text How to change the height of the Search widget