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What is the difference between the Free and Starter plans?

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Diya Sarkar

Customer Success Team


The main differences between the Free and Starter plans are the content limitations and available features.


With the Free plan you will get:

  • 50 answers - write up to 50 answers, add images, tables, videos, links and much more. 
  • 5 categories - group and organize your answers in categories.
  • Customize logo - upload your company logo in the widget or knowledge base.
  • Email - get 100mb of space and 1 month of conversation history.

Sign up and get the Free plan by clicking on the following link get Free plan.



With the Starter plan you will get:

  • 100 answers - write up to 100 answers, add images, tables, videos, links and much more. 
  • 15 categories - group and organize your answers in categories.
  • Migration help - get help in migrating answers from a previous knowledge base.
  • Customization - customize both the widget and knowledge base, add your own colors, logos, or custom css.
  • 2 Seats - invite your teammates to join Answerly.
  • Email - get 500mb of space and 6 months of conversation history.

Sign up and get the Starter plan for free by clicking on the following link get Starter plan.


For more answers, please search the widget or send us an email.

updated 2021/10/01 18:46