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Our knowledge base contains 7 categories and 56 answers

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How to edit the Knowledge base Open Graph settings

Open Graph meta tags are snippets of code that control how URLs are displayed when shared on social media.

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Diya Sarkar

Customer Success Team

updated 2021/11/27 15:18

How to add your Company logo in the Knowledge base

In the Knowledge base header component you can easily upload your company logo, to do this, follow the steps below.

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Jack Willis

Content Creator

updated 2021/10/24 11:53

Getting started with Knowledge base features

The Knowledge base is a product that lets you create and manage answers or categories to help your customers find the help they are looking for more easily, in your Knowledge base you can showcase categories with the most frequently asked questions, getting started, troubleshooting etc.

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Jack Willis

Content Creator

updated 2021/10/01 18:46

How to change the header color in the Knowledge base page

The Knowledge base comes with a customizable header, you can change the color, upload your company logo, and add your own header navigation menu links.

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Diya Sarkar

Customer Success Team

updated 2021/10/01 18:46

How to add Navigation links in the Knowledge base

In the Knowledge base header  and footer components you can easily create links with a text that will open the url's you add in the editor from the Knowledge base.

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Diya Sarkar

Customer Success Team

updated 2021/10/01 18:46

How to setup Notify for your Knowledge Base

Notify is a Knowledge base feature which you can setup to always show at the top of the Knowledge base page header and inform your users for updates, discounts, or any other product/service related information.

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Emma Gellis

Content Creator

updated 2021/10/01 18:46

How to enable Google Analytics tracking for the Knowledge base

The Answerly Knowledge base is integrated with Google Analytics, so you can enable Knowledge base tracking in the editor and get more insights on how your Knowledge base is performing.

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Diya Sarkar

Customer Success Team

updated 2021/10/01 18:46

How to edit your Knowledge base Headline

In the Knowledge base header component, the headline text is the first thing your customers will see.

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Jack Willis

Content Creator

updated 2021/10/01 18:46

How to edit the Knowledge base SEO settings

In the Knowledge base editor you have options to change SEO settings that include:

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Emma Gellis

Content Creator

updated 2021/10/01 18:46

How to add Social media links in the Knowledge base

In the Knowledge base footer component, you can add your own social media links that will link to your Facebook, Instagram, YouTube, Twitter, LinkedIn and more social media profiles. These links will be visible for all knowledge base visitors.

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Emma Gellis

Content Creator

updated 2021/10/01 18:46