Adding a banner in the Helpdesk widget

In the Helpdesk widget, you can manually structure and organize your widget by adding components that should appear when it's opened.

This is possible with the Helpdesk widget editor called Start page.

In the Start page editor, you can add components to the Helpdesk widget such as banners.

Banners are components that highlight important updates or news about your business/product.

To add a banner, first go to the Helpdesk widget Start page editor.

On the settings on the right, click Add component to add a new component to the widget and choose Banner.

In the modal, you can add your theme color, title and the content of your banner.

Once you are done click on Add component.

Once you add the component, it should immediately show in the Helpdesk widget preview.

To publish the changes to your website make sure to click on Apply.

That's it, now you can add a banner to your Helpdesk widget. 🙂